Manager - New Initiatives & Programs
Swiggy · Bengaluru
- Experience3–4 yrs
- SalaryNot disclosed
- Work modeonsite
- Levelmid
- Posted16 Sept 2026
About Swiggy
Swiggy is hiring in Bengaluru in ecommerce retail. This role looks for around 3+ years of experience.
Skills
- growth initiatives
- customer experience
- program management
The role
A program manager at an e-commerce marketplace develops new growth initiatives, launches categories and business models, and shapes pricing strategy through customer engagement and cross-functional execution. Growth initiatives and customer experience guide program planning across product, marketing, and category teams.
Full job description
About Swiggy Instamart:
Swiggy Instamart, is building the convenience grocery segment in India. We offer more than 30000+ products to our customers within 10-15 mins. We are committed to delivering unparalleled convenience by making grocery shopping instant and delightful. Instamart operates across 100+ cities in India and continues to expand rapidly, redefining how India shops.
Job Description
Senior Manager (New Initiatives & Programs) - Instamart
This role will be responsible for ideating, conceptualizing and executing end to end, key strategic initiatives that will form subsequent waves of disruptive growth for Instamart. This role will remain distant from the daily/weekly number delivery part of the business
What will you get to do here?
Own the end to end 0-1 execution of new initiatives that could drive a step jump in key growth metrics (frequency / retention / NU acquisition). The initiative could be a new category launch, a new business model or a new pricing strategyEngage in deep customer engagement to identify growth and CX improvement leversWork in a cross function setup involving product, marketing, category & other internal Swiggy functions to create and program manage initiative specific execution plan
Qualifications
What are we looking for?
Minimum of 3 years experience with at least 1 year spent in consumer techPast experience in scaling growth initiatives 0 to 1 preferredSharp execution with the ability to get things done in a cross functional environmentHighly customer focussed with ability to think deeply about TG, problems and then clearly and sharply articulating solutions, strategies across teams Has demonstrated resilience & a strong bias for action while also being comfortable in ambiguous environments
Additional Information
"We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regards to race, color, religion, sex, disability status, or any other characteristic protected by the
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, disability status, or any other characteristic protected by the law.