Lead- Technical Trainer

Role: Lead- Technical Trainer

Department: Operations Location: Bengaluru, India Experience: 10+Years

Your Team:

You'll be working with the After Sales team — a group that runs on coffee and an infectious passion for building products that have never been built before. Our Flexible Energy Stack consists of the e^pack (battery pack) and e^pump (charging station), which unlock 15-minute rapid charging.

Our philosophy:

Break. Believe. Build.

Break stuff, break assumptions, break the thumb rule.

Believe in the team, the process, and through failures.

Build fast, build passionately, build to simplify.

Own it like you mean it.

What you'll own:

The Technical & Product Trainer will design, develop, and deliver comprehensive technical and product training programs for our dealership network and internal teams. This role focuses heavily on the Electric Vehicle (EV) segment for 3 Wheelers and Heavy commercial vehicles. The ideal candidate will bridge the gap between advanced EV engineering and practical dealership applications, ensuring dealer technicians, service advisors, and sales teams are fully equipped to support our EV commercial product lineup.

What you'll do:

Technical Training Delivery

Conduct hands-on technical training for dealer technicians on EV architecture, high-voltage systems, powertrain, battery and chargersTrain dealership staff on advanced diagnostics, troubleshooting, and the use of specialized OEM diagnostic toolsEducate teams on rigorous high-voltage safety protocols, safety gear (PPE) utilization, and emergency response procedures

Product & Sales Training

Deliver product performance, capability, and feature training to dealer sales teams and product specialistsTranslate complex EV commercial vehicle technical specifications into clear, value-based sales arguments (e.g., Total Cost of Ownership, charging infrastructure, payload efficiency)Conduct competitive analysis training to help dealerships differentiate our EV products in the commercial market

Content Development & Strategy

Create, update, and localize training modules, manuals, e-learning content, and practical assessment toolsCollaborate with R&D, product planning, and engineering teams to stay ahead of upcoming vehicle launches and software updatesDesign simulation-based learning and hands-on trouble-shooting exercises for the training lab

Dealer Performance & Assessment

Evaluate and certify dealer technicians and sales staff based on OEM global standardsMonitor dealer training KPIs and conduct skill-gap analyses to recommend targeted training interventionsProvide on-site or remote technical support to dealerships handling complex, first-time EV issues

What you'll bring:

Bachelor's Degree or Diploma in Automobile, Mechanical, or Electrical/Electronics Engineering3 to 6 years of experience as a Technical Trainer within an Automobile OEM or Tier-1 supplierMinimum 2 years of dedicated experience in Electric Vehicle (EV) systems, preferably within the commercial vehicle segment (buses, trucks, or LCVs)

What matters to us:

Quality of workStructured problem-solvingDissatisfaction with mediocre workAbility to multi-task and handle a dynamic working environmentResilient attitude to bounce back after failing

About Us:

Exponent is building the energy stack powering commercial EVs in India. Our proprietary battery and charging technology enables safe, reliable 15-minute rapid charging while delivering a 3,000-cycle battery life warranty using standard lithium-ion cells. Today, our platform powers high-utilisation commercial vehicles - from three-wheelers to intercity buses, making electric mobility rapid, more reliable and more affordable than petroleum.

Founded by Arun Vinayak (Founding Partner & Former Chief Product Officer, Ather Energy), Exponent is a 250+ member team of passionate builders solving some of the toughest engineering challenges in energy.

If solving hard engineering problems across mechanics, thermal systems, power electronics, manufacturing, and the charging network, while staying obsessed with customer experience excites you, we'd love to build with you.