Lead Product Designer

At PhonePe our vision is to provide financial inclusion to a billion Indians. Today we have made significant progress on this vision by making digital payments far simpler and ubiquitous than it has ever been. However we wish to make it so easy, safe, and universally accepted that people never feel the need to carry cash or cards again. And not just in Urban India. At PhonePe, our aim to transform the entire Indian landscape so that every Indian, in every corner of the country, makes significant economic progress. Onwards and upwards! That is our goal.

Why PhonePe Design:

At PhonePe, Design operates at the eye of the storm, collaborating with business, engineering, content, legal, and other teams to build systems that move fast and think long. We evolve our products through experimentation, shared learnings, and a high-trust culture of autonomy and feedback.

The team is made up of specialists in product design, UX writing, motion and illustration, and visual design. Each craft brings its own depth, but we design with shared context and common goals, and our work is all the better for it.

Our work spans both the mature PhonePe product and our newer zero-to-one initiatives. Indus Appstore pushes us to imagine what a truly Indian app discovery experience should feel like. Share.Market asks us to make investing approachable for first-time users without compromising the depth expected by seasoned traders. Pincode challenges us to rethink hyperlocal commerce by designing for real-world frictions: kirana culture, fulfillment complexity, and trust-building.

The Design team is aspirational. We’re not looking sideways at competitors, but ahead at what should exist. Ambition and realism both matter to us, so you’ll work with people who care about polish and integrity, speed and stability, aesthetics and accessibility. We welcome creative ideas, especially those that help us see familiar problems differently.

So if you’re looking for a place where designers are trusted to lead, where problems are complex and meaningful, and where the work changes the fabric of the real world fast and significantly, you’ll fit right in!

Job Description

Lead the creation of visually stunning and delightful interfaces, using design systems, UX writing and micro-interactions Lead the creation of cohesive flows across complex features, and ensure cross-platform designs are technically sound and user-centricDirect the team in an iterative design process, ensuring stakeholder alignment and incorporating divergent and convergent thinkingPartner with Product, Engineering, and other teams to define product priorities and shape roadmapsUse research and data to inform design direction and validate design outcomesContribute to mentoring and guiding junior designers, elevating the design craft across the product

Qualifications

6+ years of experience in a product design role, preferably with some amount of demonstrated leadership responsibilitiesA degree in Design, HCI, Human Factors or related fields or equivalent practical experienceA portfolio that demonstrates your expertise in leading design projects and creating visually appealing, user-centric productsA strong understanding of user-centered design principles and methodologiesProven ability in collaborating with tangential disciplines, with enough depth and breadth to guide designersProficiency with Figma and other design and prototyping tools (e.g., Sketch, ProtoPie)Excellent communication and collaboration skills, with the ability to effectively articulate design decisions to both technical and non-technical stakeholdersA deep understanding of how design translates into code, and how to create solutions that are both innovative and technically feasibleBonus: Design experience in hyperlocal/ e-commerce