Key Account Manager - E.Commerce
Ferrero · Bengaluru
- Experience3–5 yrs
- SalaryNot disclosed
- Work modeonsite
- Levelmid
- Posted15 Sept 2026
About Ferrero
Ferrero is hiring in Bengaluru in consumer goods. This role looks for around 3+ years of experience.
Skills
- Key Account Management
- E-Commerce
- Sales Forecasting
- Business Analytics
- MBA
The role
A key account manager at a packaged food company builds e-commerce business through key account management, e-commerce, and sales forecasting, while managing partner relationships and category growth.
Full job description
About the Role:
Setting and achieving aspirational growth targets for the online side of the business. Building the eJBP, defining the metrics, and driving the sales of the specific eCommerce accounts and building relationships with the Planning and executing complete business operations of e-commerce at each level. Building the forecast at a product at region and account level; monitoring the products listed and ensuring the deliveries of orders to achieve a market share of products. Establishing working relationships with e-commerce partners, improving content on partner platforms & driving and enabling exclusive launches. Understanding the Key Business Drivers for this channel and managing channel forecasts. Collaboration with internal as well as external stakeholders to achieve the desired share in each category
Main Responsibilities:
Build complete Customer Plan to drive the overall businessExecute plans for assigned Account (s) that are aligned with business objectives and customer strategiesFacilitates excellence in execution in the daily business by planning, communicating, anticipating, measuring results consistently and implementing corrective action or learning.Nurtures productive business relationship beyond the buyer to include cross-functional leaders and reporting levels at least 1 up from the buyer/category managerAccountable and responsible to achieve agreed upon Key Account targets and KPIsAdheres to all Company principles and policies including Ferrero India’s trade policy, local Sales policy, local Trade Terms , Quality and legal regulations
About You:
MBA: Sales & Marketing + Experience in E-Commerce or Account ManagementTotal Experience: 3-5 Years (Relevant 1-2 Years)Should have worked either as a Category Manager with E-Com platform or have worked as KAM for E-Comm channel with a manufacturing organizationProven work experience in E-Com of at least 2 yrs. Proficient in Key Account Management, managing data, and leveraging insights to drive penetrationEntrepreneurial mindset to get the job done single-handedly. Strong Analytical as well as Communication skills
What We Offer:
Careers with caring built in - discover our benefits here.
About Ferrero:
Ferrero began its journey in the small town of Alba in Piedmont, Italy, in 1946. Today, it is one of the world’s largest sweet-packaged food companies, with many iconic brands sold in countries all over the world. Find out more about Ferrero at ferrero.com.
DE&I at Ferrero:
Ferrero is committed to building a diverse and inclusive culture in which all employees feel welcomed and appreciated and have the same opportunities. We believe all our people are equally talented in their own way. In nurturing the curiosity and natural abilities of our employees, we provide them, generation after generation, the means to succeed personally and professionally, enabling them to craft their journey at Ferrero. The diversity of our talents is what makes our work environment multicultural, innovative, and highly rewarding.
Find out more here.