IT Analyst Applications(Disaster Recovery Operations Analyst II)

Job Summary

We are seeking an experienced IT Analyst Applications (Disaster Recovery Operations Analyst II) to join our India Cybersecurity Support team - CAT IT Division.

The preference for this role is to be based out of Bangalore - Caterpillar PSN

This position requires candidate to work a 5-day-a-week schedule.

Shift Timing: 01:00-10:00PM IST

Role Purpose

The Disaster Recovery Operations Analyst II is responsible for developing, maintaining, and testing disaster recovery capabilities that enable recovery of critical business services following outages, cyber incidents, infrastructure failures, or other disruptive events. The role collaborates across technology and business functions to strengthen organizational resilience and recovery readiness.

Key Responsibilities

Develop and maintain disaster recovery plans, procedures, and documentation.

Coordinate disaster recovery exercises, tabletop simulations, and recovery testing activities.

Ensure disaster recovery test environments remain operational and available.

Coordinate recovery activities during exercises and real-world incidents.

Track recovery dependencies, risks, issues, and escalation activities.

Partner with application owners, infrastructure teams, cybersecurity teams, and business stakeholders to maintain recovery readiness.

Analyze recovery gaps and recommend process, tooling, and architectural improvements.

Validate Recovery Time Objectives (RTOs), Recovery Point Objectives (RPOs), and application criticality ratings.

Produce dashboards, status reports, and compliance evidence.

Support audit, governance, and regulatory requirements.

Maintain application dependency mappings and recovery repositories.

Required Skills

Disaster recovery and business continuity planning.

Risk assessment and business impact analysis.

Backup, recovery, and replication technologies.

Knowledge of cloud, virtualization, storage, and infrastructure technologies.

Incident management and operational support.

Process documentation and governance management.

Stakeholder management and communication skills.

Strong analytical and problem-solving capabilities.

Ability to perform effectively during high-pressure situations.

Preferred Qualifications

Degree in Information Technology, Computer Science, Cybersecurity, or related discipline.

Experience in Disaster Recovery, Business Continuity, Infrastructure Operations, Cybersecurity, or Technology Risk.

Industry certifications such as:

CBCP

EDRP

CISSP

ITIL Foundation

Success Measures

Recovery plans are maintained and reviewed within defined schedules.

Recovery exercises and testing activities are successfully completed.

Recovery risks and control gaps are reduced over time.

Audit and compliance requirements are met.

Recovery objectives are achieved during tests and incidents.

Reporting and evidence collection are timely and accurate.

Skill Descriptors

Core Application Systems: Knowledge of major production application systems used for delivery of services to internal and external clients; ability to leverage major production application systems in diverse situations.

Level Working Knowledge:

Helps create contingency plans to mitigate impact of disruption on core applications.

Identifies key players, criticalities, roles, and responsibilities.

Investigates application-related issues with both business and IT professionals.

Recommends enhancements for a major application system or related subsystems.

Works with core application systems for a major business unit or function.

Problem Solving: Knowledge of approaches, tools, techniques for recognizing, anticipating, and resolving organizational, operational or process problems; ability to apply knowledge of problem solving appropriately to diverse situations.

Identifies and documents specific problems and resolution alternatives.

Examines a specific problem and understands the perspective of each involved stakeholder.

Develops alternative techniques for assessing accuracy and relevance of information.

Helps to analyze risks and benefits of alternative approaches and obtain decision on resolution.

Uses fact-finding techniques and diagnostic tools to identify problems.

Application Design, Architecture: Knowledge of application design and architecture principles and practices; ability to utilize application design methodologies, tools, and techniques to convert business requirements and logical models into a technical application design.

Level Extensive Experience:

Analyzes system requirements and translates them into detailed design specifications.

Designs complex application architectures that meet performance, scalability, and reliability requirements.

Evaluates and selects appropriate pattern, components, technologies, and tools for application development; integrates them with technical design.

Leads application design reviews and walkthroughs to ensure alignment between business requirements and technical solution.

Troubleshoots complex design issues and provides innovative solutions.

Prepares technical design documents and blueprints for applications.

Implementation: Knowledge of how to run applications for organizations; ability to implement application software within an organization and help end-users perform specific tasks (ex: accounting or graphic design).

Tracks problems associated with the quality and effectiveness of application software.

Researches the benefits and drawbacks of an organizations application software.

Drafts application software usage for the departments needs.

Provides instant support for end users of application software.

Implements a specific application software under the supervision of management.

Requirements Analysis: Knowledge of tools, methods, and techniques of requirement analysis; ability to elicit, analyze and record required business functionality and non-functionality requirements to ensure the success of a system or software development project.

Follows policies, practices and standards for determining functional and informational requirements.

Confirms deliverables associated with requirements analysis.

Communicates with customers and users to elicit and gather client requirements.

Participates in the preparation of detailed documentation and requirements.

Utilizes specific organizational methods, tools and techniques for requirements analysis.

System and Technology Integration: Knowledge of the features and facilities of systems; ability to integrate and communicate among applications, databases and technology platforms.

Disclaimer: This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.