HR Services Support : German Language

At TE, you will unleash your potential working with people from diverse backgrounds and industries to create a safer, sustainable and more connected world.

Job Overview

HR Operations in TE is expanding and developing the operational support teams within HR at our Bangalore site in India.

The operations team will provide a diverse range of regional and global support services to employees, managers, and internal teams working through a variety of channels including case management system, phone, email, and chat.

Job Responsibilities

Case Management and Daily Operations

Provide frontline support to TE employees on inquiries related to HR data, such as self-service portals, maintaining employee life cycle, or resolving data discrepancies.Efficiently managing new hire data, facilitating 1st day orientation sessions, ensuring compliance with regulations.Working with team and taking individual responsibility for case management to ensure prioritization of work is in line with business needs.Completing transactions in accordance with desk top procedures and local policyAchieving daily/weekly/monthly targets for productivity, quality, and customer experienceParticipating in daily Go meetings to ensure team collectively on track with queue management.

Quality

Complete all transactions to the highest standardAdhere to quality monitoring process to prevent processing errorsEngage with quality feedback and participate in corrective action plans to guarantee prevention of repeat errorsPeer review of team work to prevent errors across the team

Customer Experience

Gain a deep understanding of the customer base.Form strong relationships with mangers/employees/local HR teams to become a trusted partner for the business.Process transactions efficiently and correctly to enable the business to operate.

Team

Contribute to maintaining strong team culture where team support each other and work collectively to build and maintain a strong brand reputation for HR Operations

General

Ad/hoc project workParticipate and support annual/quarterly/monthly workstreams such as year endPersonal Development – Take accountability to form and action development plan

Desired Candidate Profile

German Language ProficiencyEducated to degree level with emphasis in HR or Business or other related disciplineStrong customer service orientation2+ years HR experience / Customer Service / OperationsStrong professional and HR operational knowledgeStrong team player with a passion for working in a fast-paced Global HR teamExcellent communication skills - communicates with impact, motivates others, builds support, establishes trust.Delivers results meets customer needs, manages execution, in a high volume, fast paced environment.Language (German, French, Spanish, Italian)Skill set – Quality, Workforce Management, Training

Competencies

Values: Integrity, Accountability, Inclusion, Innovation, Teamwork

About Te Connectivity

TE Connectivity plc (NYSE: TEL) is a global industrial technology leader creating a safer, sustainable, productive, and connected future. As a trusted innovation partner, our broad range of connectivity and sensor solutions enable the distribution of power, signal and data to advance next-generation transportation, energy networks, automated factories, data centers enabling artificial intelligence, and more.

Our more than 90,000 employees, including 10,000 engineers, work alongside customers in approximately 130 countries. In a world that is racing ahead, TE ensures that EVERY CONNECTION COUNTS. Learn more at www.te.com and on LinkedIn, Facebook, WeChat, Instagram and X (formerly Twitter).

What Te Connectivity Offers

We are pleased to offer you an exciting total package that can also be flexibly adapted to changing life situations - the well-being of our employees is our top priority!

Competitive Salary Package Performance-Based Bonus Plans Health and Wellness Incentives Employee Stock Purchase Program Community Outreach Programs / Charity Events Employee Resource Group

IMPORTANT NOTICE REGARDING RECRUITMENT FRAUD

TE Connectivity has become aware of fraudulent recruitment activities being conducted by individuals or organizations falsely claiming to represent TE Connectivity. Please be advised that TE Connectivity never requests payment or fees from job applicants at any stage of the recruitment process. All legitimate job openings are posted exclusively on our official careers website at te.com/careers, and all email communications from our recruitment team will come only from actual email addresses ending in @te.com. If you receive any suspicious communications, we strongly advise you not to engage or provide any personal information, and to report the incident to your local authorities.

Across our global sites and business units, we put together packages of benefits that are either supported by TE itself or provided by external service providers. In principle, the benefits offered can vary from site to site.