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Graduate Engineer, Operations at Mavenir — Bengaluru

Experience0–0 yrs
SalaryNot disclosed
Work modeonsite
Posted23 Sept 2026

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About Mavenir

Mavenir is hiring in Bengaluru in telecom. This role looks for around 0+ years of experience.

Skills

Troubleshooting
Telecom core networks
Customer support
Technical support
Cloud-based telecom deployments

The role

A technical support engineer at a telecom network software company troubleshoots telecom core networks and cloud-native network functions, supporting Kubernetes-based deployments and customer operations. The role also applies OpenStack and Docker to resolve installation, upgrade, maintenance, and compatibility issues.

Full job description

Mavenir is building the future of networks and pioneering advanced technology, focusing on the vision of a single, software-based automated network that runs on any cloud. As the industry's only end-to-end, cloud-native network software provider, Mavenir is transforming the way the world connects, accelerating software network transformation for 250+ Communications Service Providers in over 120 countries, which serve more than 50% of the world’s subscribers.

Role Summary

Specializes is supporting and resolving customers encountering problems using company's products such as concerns raised during installation, operation, maintenance or product application or compatibility matters. Reports new or recurring problems to design departments.

Key Responsibilities

Independently analyze, troubleshoot, and resolve customer issues.Collaborate with R&D and System Test (ST) teams to identify and deliver solutions for customer-reported problems.Drive technical discussions and solution implementation at customer sites.Provide technical support for telecom cloud and packet core solutions.Participate in deployments, upgrades, troubleshooting, and maintenance activities.

Job Requirements

Desired Candidate Profile

Strong troubleshooting and problem-solving skills.Ability to work independently with minimal supervision.Excellent communication and customer-handling skills.Willingness to travel based on business requirements.Flexibility to work in shifts (Morning /Noon shifts) when required.Ability to thrive in a customer-facing and fast-paced technical environment.

Preferred Experience

Telecom Core Network, EPC, or Cloud Native Network Functions (CNF/VNF) support experience.Exposure to Kubernetes, OpenStack, Docker, and cloud-based telecom deployments.Experience in customer support, operations, or technical services within telecom environments.

Accessibility

Mavenir is committed to working with and providing reasonable accommodation to individuals with physical and mental disabilities. If you require any assistance, please state in your application or contact your recruiter.

Mavenir is an Equal Employment Opportunity (EEO) employer and welcomes qualified applicants from around the world, regardless of their ethnicity, gender, religion, nationality, age, disability, or other legally protected status.