Field Excellence Program Manager

Own Every Moment at NetApp

At NetApp, your ideas power innovation. We lead in intelligent data infrastructure—delivering unified storage, integrated data services, and solutions that help organizations unlock the full potential of their data, from AI to multicloud.

Ready to innovate and contribute to our path to $10B? Here, you'll collaborate with passionate teams, tackle real-world challenges, and see your impact in how customers transform and grow. If you're ready to bring curiosity, creativity, and drive to every moment, NetApp is where your journey begins. Join teams that innovate to elevate, drive results, and excel together across every function.

Job Summary

The Field Excellence Program Manager is responsible for translating APAC and global sales strategies into measurable field execution across India. The role focuses on driving program adoption, behavior change, and business impact by enabling sales and technical teams with clear execution plans, operating rhythms, and actionable insights.

This role acts as a bridge between the field, APAC leadership, and global stakeholders, ensuring programs are localized, practical, and effectively implemented. Success is measured by conversion of strategy → execution → adoption → revenue outcomes.

Job Requirements

Experience

10+ years in Sales Program Management / Field Excellence / RevOps / Enablement / GTM rolesStrong exposure to enterprise B2B sales environmentsExperience working with senior leaders in matrix organizationsProven track record of managing end-to-end program lifecycle (planning → adoption → impact)

Core Skills & Capabilities

Strategic translation: Converts strategy into actionable executionProgram management rigor: Strong in planning, tracking, risk managementCommercial acumen: Understands pipeline, bookings, forecasting, marginData-driven mindset: Uses dashboards and insights to drive actionStakeholder management: Influences without authority across levelsCommunication: Clear executive updates, field messaging, and documentationChange management: Drives adoption during transformation initiativesPreferred SkillsExperience in enterprise technology (cloud, storage, SaaS, infrastructure)Familiarity with Salesforce, pipeline analytics, dashboardsExposure to MEDDICC, solution selling, partner-led growthExperience supporting leadership events and execution cadences in APACSuccess MetricsPrograms successfully land and scale in India with measurable adoptionSales teams demonstrate clear behavior change and execution disciplineDashboards provide actionable insights and early risk detectionStrong field feedback loop improves program effectivenessIndia contributes scalable best practices across APAC

Job Responsibilities

Field Excellence & Sales Transformation Lead

Establish and lead the Field Excellence organization to foster a high-performance sales culture, driving consistency, accountability, and operational excellence across the sales organization.Lead transformation initiatives aimed at enhancing sales effectiveness through strong leadership, coaching, and change management practices.Design, implement, and continuously optimize sales processes to improve execution across geographically distributed teams, leveraging performance measurement and stakeholder feedback.Partner with executive leadership to align on strategic priorities, key programs, roadmaps, and the execution of sales strategies and best practices.Collaborate closely with the Worldwide Chief Customer Office (WW CCO) and APAC leadership teams to drive successful program implementation and adoption.

Program Management & Execution

Understand program objectives, target audiences, routes-to-market (RTM), and desired business outcomes.Develop and execute launch plans across Areas, Countries, Segments, and Districts based on program requirements and organizational priorities.Identify and engage key program stakeholders, including Sales, Marketing, Channel Partners, Presales, Sales Operations, Professional Services, Finance, Business Desk, Customer Success, and other cross-functional teams.Define success metrics, milestones, and key performance indicators (KPIs) to measure program effectiveness and business impact.Establish management system data points, including pipeline goals, booking targets, revenue metrics, and adoption indicators, to support execution and governance.Implement performance measurement frameworks to evaluate program outcomes, identify improvement opportunities, and drive increased sales success.

Governance & Continuous Improvement

Integrate program outcomes into existing sales management systems and encourage stakeholder-driven insights to improve effectiveness.Develop and maintain a structured feedback mechanism to assess program adoption, critical success factors, business impact, and areas requiring course correction.Provide regular updates and recommendations to the Global CCO team to support ongoing optimization and scalability of initiatives.Drive continuous program improvement by identifying enhancements to processes, tools, communication strategies, and execution frameworks.Enable agile decision-making by monitoring program performance and recommending adjustments when results differ from expected outcomes.Ensure alignment and coordination across multiple concurrent initiatives, including product launches, professional services programs, renewals, customer success initiatives, and learning services.

Cross-Functional Leadership

Work collaboratively across all business functions to ensure programs are aligned with organizational goals, strategic priorities, and revenue objectives.Serve as a central point of coordination, governance, and support, ensuring consistent execution, communication, and stakeholder engagement across the organization.Promote best practices, operational rigor, and a culture of continuous improvement to maximize business impact and sales productivity.

At NetApp, we embrace a hybrid working environment designed to strengthen connection, collaboration, and culture for all employees. This means that most roles will have some level of in-office and/or in-person expectations, which will be shared during the recruitment process.

Equal Opportunity Employer:

NetApp is firmly committed to Equal Employment Opportunity (EEO) and to compliance with all federal, state and local laws that prohibit employment discrimination based on age, race, color, gender, sexual orientation, gender identity, national origin, religion, disability or genetic information, pregnancy, protected veteran status, and any other protected classification.

Why You'll Thrive at NetApp

At NetApp, you won't wait for the perfect moment—you'll make it. The early planning, the extra thought, the bold idea that turns good into great: That's how our people operate and how we continue to push the boundaries of data infrastructure.

NetApp is the trusted partner for organizations transforming data into opportunity. As the only enterprise-grade storage service natively embedded in Google Cloud, AWS, and Microsoft Azure, we empower customers to run everything from traditional workloads to enterprise AI with unmatched performance, resilience, and security.

Our culture

We celebrate mold breakers, bold thinkers, and problem solvers. We reward initiative, impact, and ownership. We provide flexibility so you can balance professional ambition with your personal life. Here, differences are not just welcomed—they drive everything we do.

If you're ready to innovate, rise to the challenge, and own every moment - make your next move your best one. Apply now.

Submitting an Application

To ensure a streamlined and fair hiring process for all candidates, our team only reviews applications submitted through our company website. This practice allows us to track, assess, and respond to applicants efficiently. Emailing our employees, recruiters, or Human Resources personnel directly will not influence your application.

AI Disclosure

For select roles, some stages of our hiring process may use artificial intelligence tools to help evaluate applications and candidate selection. These tools support—rather than replace—human decision-making.