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Engineer - Product Support at LeadSquared — Bengaluru

Experience0–2 yrs
SalaryNot disclosed
Work modeonsite
Levelfresher
Posted17 Sept 2026

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About LeadSquared

LeadSquared is hiring in Bengaluru in technology software. This role looks for around 0+ years of experience.

Skills

technical support
customer support
product improvement

The role

A product support engineer at a software product company troubleshoots customer issues, analyzes customer feedback, and drives product improvements through technical support and issue resolution. The role also uses customer support and product improvement practices to strengthen product performance.

Full job description

Provide technical support and assistance to customers via phone, email, or chat.

Troubleshoot and resolve complex issues related to the company's products.

Collaborate with cross-functional teams to identify and implement solutions for product improvements.

Develop and maintain documentation of customer interactions and issue resolutions.

Analyze customer feedback and provide insights to enhance product performance.

Stay up-to-date with industry trends and emerging technologies to improve product support.

Disclaimer: This job posting and Location has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.