Debt Manager-Flows-Commercial Vehicle
IDFC FIRST Bank · Bengaluru
- Experience2–5 yrs
- SalaryNot disclosed
- Work modeunknown
- Levelmid
- Posted18 Sept 2026
About IDFC FIRST Bank
IDFC FIRST Bank is hiring in Bengaluru in financial services. This role looks for around 2+ years of experience.
Skills
- Collection Operations
- Recovery Processes
- Delinquency Management
- Agency Management
- MIS Reporting
- Legal Guidelines
The role
A debt collections manager in a commercial vehicle lending company plans and oversees EMI recovery, manages collection agencies and in-house teams, and controls delinquency across assigned debt portfolios. This person uses collection processes, recovery procedures, and MIS systems to follow up with defaulting customers, coordinate legal action, and track portfolio performance. Core skills include collection operations, recovery processes, and MIS reporting, supported by delinquency management, agency management, legal guidelines, and administrative records.
Full job description
Job Requirements
About the Role
The Debt Manager - Flows - Commercial Vehicle is responsible for planning, organizing, directing, and overseeing the activities of the collections department. This includes managing agencies associated with the company within the assigned territory. The role focuses on optimizing the efficiency of EMI recovery from customers while ensuring adherence to all bank guidelines, contributing to the broader organizational objectives.
Key Responsibilities
Primary Responsibilities
Manage and execute the collections process for assigned debts.Track portfolio performance for specific buckets within the assigned area.Monitor and control delinquency by bucket and Days Past Due (DPD), with a focus on non-starters.Allocate targets to agencies and in-house teams and ensure achievement.Follow up regularly with defaulting customers.Ensure adherence to collection processes and legal guidelines.Initiate recovery processes for absconded default customers.Recommend legal action for non-recoverable cases and coordinate with the legal team for case closure.
Secondary Responsibilities
Maintain administrative data related to collections, including delinquent account history.Provide and maintain MIS reports.Review collection feedback on a daily, weekly, and monthly basis.
What We Are Looking For
Education
Graduation in any discipline.
Experience
2 to 5 years of relevant experience in collections or related fields.
Skills and Attributes
Strong organizational and planning skills.Excellent communication and interpersonal abilities.Ability to manage and motivate teams and external agencies.Knowledge of legal guidelines and recovery processes.Proficiency in maintaining MIS and administrative records.