Customs Handling Agent/Specialist

We are seeking a detail-oriented and knowledge-driven Customs Handling Agent/Specialist to manage import and export customs documentation, compliance procedures, and clearance operations. In this role, you will act as a primary liaison between our organization, international freight forwarders, and customs authorities. The ideal candidate will ensure that all shipments are cleared accurately, efficiently, and in full compliance with local and international trade laws.

Customs Documentation & Filing: Prepare, review, and process required import/export documentation, including commercial invoices, packing lists, bills of lading, certificates of origin, and customs entry formsTariff Classification & Valuation: Correctly classify goods according to the Harmonized System (HS) codes and ensure accurate declaration of duties, taxes, and feesCompliance & Clearance: Monitor customs entry status, coordinate inspections with customs officials, and proactively resolve holds, delays, or clearance issuesStakeholder Coordination: Maintain clear communication with logistics partners, freight forwarders, carriers, warehouse staff, and internal teams to facilitate seamless cargo movementRecord Keeping & Auditing: Maintain organized digital and physical archives of customs entries, audit documentation for compliance, and assist during internal or regulatory auditsRegulatory Tracking: Stay up to date with changes in trade regulations, customs tariffs, trade agreements, and import/export compliance laws

Requirements

Education: High school diploma or equivalent required; Associate's or Bachelor's degree in Supply Chain, International Trade, Logistics, or related field preferredExperience: 2+ years of experience in customs brokerage, import/export handling, or logistics operationsTechnical Proficiency: Experience using Customs Management Systems (CMS), ERP software, and Microsoft Office/Google Workspace (Excel, PPT, Doc)Regulatory Knowledge: Solid understanding of Harmonized System (HS) coding, customs valuation rules, and local customs regulationsCertifications (Preferred): Licensed Customs Broker (LCB), Certified Customs Specialist (CCS), or equivalent industry credentials are a strong plusHigh accuracy in review and entry of complex international documentationAbility to quickly resolve clearance bottlenecks and regulatory discrepanciesProfessional written and verbal communication with customs authorities and clientsAbility to manage multiple shipment deadlines in a fast-paced environmentThis role needs the person to be able to travel to Head office and import export customs office

Benefits

We offer great career growth, Gratuity, PF and Health Insurance.