Cluster Manager - Debt Management Services - SME

Bajaj Finserv · Bengaluru

  • Experience3–4 yrs
  • SalaryNot disclosed
  • Work modeonsite
  • Levelmid
  • Posted22 Sept 2026

About Bajaj Finserv

Bajaj Finserv is hiring in Bengaluru in financial services. This role looks for around 3+ years of experience.

Skills

  • management information systems
  • emotional intelligence
  • account recovery

The role

A collections manager at a consumer finance company maintains delinquency portfolios, conducts customer visits, and monitors management information systems while developing field teams. The role applies emotional intelligence and account recovery practices to improve repayment outcomes.

Full job description

Location Name: Bengaluru - Residency Road

Job Purpose

“This position is open with Bajaj Finance ltd.”Culture Anchor:Have high ambitions - Inspires the team to aim for higher targets and supports in achieving themOwn It - Acknowledges uncertainty and makes changes in own decisions/ actions for better outcomes

Duties And Responsibilities

To maintain portfolio immaculateDelivering nil flows and roll back of delinquent accounts from Buket-0 & Bucket-2Personal visit of customers to check on route cause of delinquency.Regular follow up?s with team.Constant monitoring of MIS and ensuring smooth updating of SOA?s.

Required Qualifications And Experience

Practice Emotional Intelligence - Develops the team, supporting them to do moreListens to others, stays calm under pressure, and treats everyone with respect.