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Cloud Technical Solutions Engineer at Google — Bengaluru

Experience2–3 yrs
SalaryNot disclosed
Work modeonsite
Posted29 Sept 2026

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About Google

Google is hiring in Bengaluru in technology software. This role looks for around 2+ years of experience.

Skills

Google Cloud Platform
troubleshooting
root cause analysis
customer support
cloud computing
Python
Java
C
C++
.NET
Shell
Perl
JavaScript
English

The role

A technical support engineer at a cloud technology company diagnoses Google Cloud Platform issues, troubleshoots cloud architectures, and debugs code, while advocating for customer needs and improving technical deployments. Core strengths include Python, Java, and cloud computing.

Full job description

Google is hiring for the role of Cloud Technical Solutions Engineer!

Responsibilities of the Candidate:

Manage the customer’s problems through effective diagnosis, resolution, or implementation of new investigation tools to increase productivity for customer issues on Google Cloud Platform products.

Develop knowledge of Google's product technology and underlying architectures by troubleshooting, reproducing, determining the root cause for customer reported issues, and building tools for faster diagnosis.

Act as a consultant and subject matter expert for internal stakeholders in engineering, sales, and customer organizations to resolve technical deployment obstacles and improve Google Cloud.

Understand customer issues and advocate for their needs with cross-functional teams including product and engineering teams to find ways to improve the product, and drive high-quality production.

Work as part of a team of Engineers/Consultants that globally ensure 24 hour customer support. This will include a need to sometimes work non-standard work hours or shifts.

Requirements:

Bachelor’s degree in Science, Technology, Engineering, Mathematics, or equivalent practical experience.

2 years of experience troubleshooting and advocating for customer needs, and triaging technical issues (e.g., hardware, software, application, operational, process).

Experience reading or debugging code with one of the following: Java, C, C++, .NET, Python, Shell, Perl, or JavaScript.

Ability to communicate in English fluently to support client relationship management in this region.