Cloud Engineer

Secure Every Identity, from AI to Human

Identity is the key to unlocking the potential of AI. Okta secures AI by building the trusted, neutral infrastructure that enables organizations to safely embrace this new era. This work requires a relentless drive to solve complex challenges with real-world stakes. We are looking for builders and owners who operate with speed and urgency and execute with excellence.

This is an opportunity to do career-defining work. We're all in on this mission. If you are too, let's talk. With the Okta's Auth0 organization’s increased dedication to ensuring customer availability expectations are exceeded in every way, you will play a key role as we evolve our system architecture to meet the demands of enormous growth and support the hundreds of millions of users who rely on us to provide uninterrupted access to business-criticalReporting to the Manager of Engineering, in this role as a SRE Operations Engineer, you will ensure smooth operations of our Customer Identity Cloud at Okta. Working closely with the SRE team, your primary focus will be on ensuring production systems remain operational at all times, while continually setting and achieving long-term operational success for the platform with potential career growth into Site Reliability Engineering.What you’ll be doingExecutes operational work including updating/patching and maintaining the Engineering Service Desk queueResponsible for ensuring team requests are triaged and/or actioned in a timely mannerMonitors Platform health and take steps to alleviate issues related to deployment and operationsAssist with capacity, performance and scalability testing where requiredEscalation point for Platform issues from customer support teamsExecute runbooks and update processes as requiredInterface with the SRE team to report core issues, required improvements and new feature requestsWhat you’ll bring to the roleGeneral platform infrastructure knowledge, including high availability / load balancing concepts, routers, firewallsand storage subsystemsSound understanding of protocols/technologies like HTTP, SSL, SSH and KubernetesFamiliarity with a variety of open source technologies and tools like MongoDB, NodeJS Knowledge of terraform is good to haveFamiliarity with a cloud platforms like AWS and Azure is desired Linux fundamentals and knowledge of tools like Datadog  are good to have Experience with monitoring and troubleshooting techniquesAbility to communicate clearly with a diverse range of stakeholders across multiple domainsMulti tasking and time management skillsExperience in the following1+ years in a Cloud Operations role1+ years in a production environment supporting large-scale, mission-critical applicationsInterest and/or an understanding of programming e.g. golang, shell scripting#P20445_3457382 The Okta ExperienceSupporting Your Well-Being Driving Social Impact Developing Talent and Fostering Connection + CommunityWe are intentional about connection. Our global community, spanning over 20 offices worldwide, is united by a drive to innovate. Your journey begins with an immersive, in-person onboarding experience designed to accelerate your impact and connect you to our mission and team from day one.

Okta is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, ancestry, marital status, age, physical or mental disability, or status as a protected veteran. We also consider for employment qualified applicants with arrest and convictions records, consistent with applicable laws.

If reasonable accommodation is needed to complete any part of the job application, interview process, or onboarding please use this Form to request an accommodation.

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