Chat Support Executive

Drink Prime · Bengaluru

  • Experience1–4 yrs
  • SalaryDisclosed
  • Work modeonsite
  • Leveljunior
  • Posted18 Sept 2026

About Drink Prime

Drink Prime is hiring in Bengaluru in consumer goods. This role looks for around 1+ years of experience.

Skills

  • customer support platforms

The role

A chat support executive at a consumer goods company handles customer support platforms and escalates complex issues to internal teams. Freshchat and Freshdesk support customer issue resolution across rotational service operations.

Full job description

Willingness to work in rotational shifts and rotational week-offs (6 week-offs per month)

Escalate complex issues to the Team Lead or relevant internal teams whenever required

Required Skills & Qualifications

Familiarity with Freshchat,Freshdesk,or similar customer support platforms is preferred

Experience: 12 Years