Category Head
bigbasket · Bengaluru
- Experience9–12 yrs
- SalaryNot disclosed
- Work modeonsite
- Levelexecutive
- Posted13 Sept 2026
About bigbasket
bigbasket is hiring in Bengaluru in ecommerce retail. This role looks for around 9+ years of experience.
Skills
- category management
- P&L management
- vendor management
- merchandising
- data analytics
- Microsoft Excel
- negotiation
- customer segmentation
- pricing optimization
- promotion planning
The role
A category manager at an online grocery and quick-commerce company owns FMCG category performance, driving category management, P&L management, and vendor management across assortment, pricing, promotions, and customer growth. The role also applies merchandising and data analytics to improve margins, availability, and conversion.
Full job description
About bigbasketbigbasket, a Tata Enterprise, is one of India’s pioneers in online grocery, transforming the way millions of Indians shop every day. It is at the forefront of transforming quick commerce in India
With 50,000+ employees, presence across 60+ cities and towns and 15 million customer orders per month, we operate across grocery, fresh retail, quick commerce and B2B. Our ecosystem includes 7 business verticals - bigbasket, bbnow, bbdaily, bbinstant, Fresho, bbmandi and bbsaathi. From pioneering online grocery to building next-generation commerce, we continue to innovate at scale. Backed by the Tata Group, we combine the trust of a legacy brand with the agility and ambition to build what’s next.
Join bigbasket. Build what’s next
Role Details Reporting To - National Category HeadLocation - Bangalore (Corporate Office)Work Model - Onsite
What would you be doing?The Category Head - FMCG will own the end-to-end business performance of the assigned category on the e-commerce platform. This includes driving sales growth, improving category margins, and increasing customer penetration. The role requires a strategic thinker with strong analytical skills, vendor management experience, and the ability to execute plans that deliver both scale and profitability.
1. Business & P&L OwnershipOwn full P&L for the category, including revenue, margin, and cost levers.Create and manage annual operating plans and monthly forecasts.Monitor business performance and take corrective actions to achieve targets.
2. Sales Growth & PenetrationBuild and execute strategies to increase category sales, traffic, and customer penetration.Identify growth opportunities through assortment expansion, pricing optimization, promotion planning, and customer segmentation.Drive acquisition of new customers and increase repeat purchase rates.
3. Margin ManagementOptimize category margins through product mix improvement, buying efficiencies, and cost negotiations.Ensure adherence to company pricing policies and maintain healthy contribution margins.Monitor returns, cancellations, and operational costs impacting profitability.
4. Vendor & Brand ManagementBuild strong relationships with key brands, suppliers, and distributors.Negotiate commercial terms, exclusives, supply agreements, and marketing collaborations.Ensure product availability, timely replenishment, and vendor performance.
5. Assortment & MerchandisingDefine category assortment strategy based on customer insights and market analysis.Work with cross-functional teams on catalog quality, content, pricing, and product visibility.Lead merchandising plans to enhance customer experience and conversion.
6. Marketing & PromotionsPlan and execute seasonal campaigns, category events, and platform-wide promotions.Collaborate with marketing to drive traffic and visibility for top brands and SKUs.Evaluate promotion ROI and optimize spend effectiveness.
7. Cross-Functional CollaborationWork with operations, supply chain, finance, marketing, and product teams to improve category experience and efficiency.Ensure seamless execution of launches, promotions, and operational processes.
8. Data & Market InsightsAnalyze market trends, competitor activities, and consumer behavior to guide category strategy.Use data analytics to identify business opportunities and risks.Drive decision-making backed by quantitative insights.
Who are we looking for?9–12 years of experience in category management, merchandising, buying, or business roles (preferably in e-commerce, retail, or consumer goods).Strong analytical and P&L management capabilities.Proven track record of delivering sales and margin targetsExcellent negotiation and vendor management skills.Data-driven decision-making and proficiency in Excel/Analytics tools.Strong communication, leadership, and stakeholder management.Ability to thrive in a fast-paced, dynamic environment.
Interested?At bigbasket, you’ll have the opportunity to work at scale, solve meaningful business challenges and help shape the future of commerce in India.
Join us and be part of the team building what’s next at bigbasket.
Disclaimer: We are committed to building an inclusive workplace where different perspectives, experiences and ideas are valued.