Business Analyst

About Kaseya

Kaseya is the leading provider of AI-powered IT management and cybersecurity software, serving Managed Service Providers (MSPs) and internal IT organizations worldwide. Our comprehensive platform helps organizations efficiently manage, secure, and automate their IT environments, driving operational efficiency and long-term business success.

Backed by Insight Partners, a leading global software investor, Kaseya has experienced sustained double-digit growth and continues to expand its global footprint. Today, Kaseya supports customers in more than 20 countries and manages over 15 million endpoints worldwide.

Founded in 2000, Kaseya was built by builders - and we're still building. We look for people who create rather than wait, who see a hard problem and lean in, and who treat challenges as raw material. At Kaseya, everyone plays a role in shaping the future of IT: whether you're in engineering, product, sales, marketing, customer support, or operations, your work helps protect, defend, and optimize IT environments across the globe.

We're building teams that grow, perform, and make an impact. If you're driven by the itch to make things better - a product, a process, a career - you'll fit right in.

At Kaseya, we don't just raise the bar. We build it.

Position Summary

Kaseya is looking for a highly analytical and data-driven Business Analyst to join our growing team. In this role, you will leverage your expertise in Power BI, SQL, and Advanced Excel to transform complex datasets into meaningful insights that drive strategic business decisions.

As a trusted business partner, you will collaborate with stakeholders across teams to understand business requirements, analyze performance metrics, identify trends, and develop interactive dashboards and reports. The ideal candidate combines strong technical proficiency with excellent communication skills and a passion for solving business challenges through data.

Key Responsibilities:

Business Analysis & Stakeholder Management

Gather, analyze, document, and validate business requirements from stakeholders across multiple functions.

Translate business needs into clear reporting and analytics solutions.

Partner with business leaders to identify opportunities for process improvements and data-driven decision-making.

Act as a liaison between business teams and technical stakeholders to ensure successful project execution.

Data Analysis & Reporting

Extract, manipulate, and analyze large datasets using SQL to identify trends, patterns, and business opportunities.

Perform detailed data analysis and reporting using Advanced Excel, including pivot tables, formulas, lookups, Power Query, and advanced analytical functions.

Validate data accuracy and maintain data integrity across reporting systems.

Develop recurring and ad-hoc reports to support operational and strategic initiatives.

Power BI Development

Design, develop, and maintain interactive Power BI dashboards and reports.

Build efficient data models and implement DAX calculations to support advanced business analytics.

Create intuitive visualizations that provide actionable insights for business stakeholders.

Monitor dashboard performance and continuously enhance reporting capabilities.

Insights & Decision Support

Analyze business performance indicators and provide recommendations to improve outcomes.

Identify key trends, risks, and opportunities through data-driven analysis.

Present findings, insights, and recommendations to leadership teams and key stakeholders.

Support business planning, forecasting, and performance management initiatives.

Required Qualifications:

2+ years of experience as a Business Analyst, Data Analyst, or in a similar analytical role.

Strong hands-on experience with Advanced Excel Analytics, including complex formulas, pivot tables, dashboards, and data analysis techniques.

Expertise in Power BI, including:

Dashboard Development

DAX (Data Analysis Expressions)

Data Modeling

Data Visualization Best Practices

Strong SQL skills with experience writing and optimizing complex queries.

Excellent analytical, problem-solving, and critical-thinking abilities.

Strong communication and presentation skills with the ability to explain complex data insights to non-technical stakeholders.

Experience working with large datasets and business intelligence reporting.

Preferred Qualifications:

Bachelor's degree in Business Analytics, Statistics, Computer Science, Information Systems, Engineering, Mathematics, or a related field.

Experience working in a fast-paced technology or SaaS environment.

Knowledge of data warehousing concepts and ETL processes.

Exposure to automation and reporting optimization initiatives.

Experience supporting business operations, sales, finance, customer success, or operational analytics.

Key Competencies:

Data Analysis & Interpretation

Business Intelligence & Reporting

Power BI Dashboard Development

Advanced Excel Analytics

SQL Querying & Data Validation

Data Visualization

Stakeholder Management

Problem Solving & Critical Thinking

Presentation & Communication Skills

Attention to Detail

Additional information

Kaseya provides equal employment opportunity to all employees and applicants without regard to race, religion, age, ancestry, gender, sex, sexual orientation, national origin, citizenship status, physical or mental disability, veteran status, marital status, or any other characteristic protected by applicable law.