Associate Technical Account Advisor - TAM/ITIL/Account Management

Blue Yonder · Bengaluru

  • Experience5–10 yrs
  • SalaryNot disclosed
  • Work modeonsite
  • Levelsenior
  • Posted21 Sept 2026

About Blue Yonder

Blue Yonder is hiring in Bengaluru in technology software. This role looks for around 5+ years of experience.

Skills

  • supply chain domain knowledge
  • ITIL
  • customer escalation management
  • customer support
  • account management
  • customer success

The role

A technical account advisor at a supply chain technology company manages customer escalation management and applies supply chain domain knowledge and ITIL to resolve service issues across internal departments. Customer success and account management support durable client relationships.

Full job description

. What we are looking for : . Bachelors degree with 5 to 10 years of experience in supply chain domain and related technologies.

Provide customer escalation management for service issues and involve internal departments as required.

Minimum 2 years experience Technical Account Advisor role or similar role (e.g.,customer support,account management,customer success).