Associate - Platform Quality

Myntra · Bengaluru

  • Experience3–5 yrs
  • SalaryNot disclosed
  • Work modeonsite
  • Posted28 Sept 2026
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About Myntra

Myntra is hiring in Bengaluru in ecommerce retail. This role looks for around 3+ years of experience.

Skills

  • E-Commerce Catalog Operations
  • Platform Quality
  • Catalog Optimization
  • SQL
  • Microsoft Excel
  • Brand Management
  • Root Cause Analysis

The role

A platform quality associate at an e-commerce marketplace establishes catalog quality benchmarks and resolves blocked products through E-Commerce Catalog Operations, SQL, and Microsoft Excel. Catalog Optimization and Brand Management support root-cause analysis, operational workflows, and brand-partner feedback.

Full job description

Key Responsibilities1. Brand Benchmarking & Quality AssuranceEstablish Benchmarks: Define and maintain the quality ecosystem for benchmark and high-growth brands on Myntra.Parameter Auditing: Rigorously review all platform parameters (including imagery, metadata, compliance, and attributes) to ensure cataloging aligns with Myntra’s premium standards.Risk & Defect Identification: Actively monitor the pipeline to catch cataloging errors, compliance failures, or data gaps preventing products from going live.

2. Catalog Optimization & "Live" EnablementGating Resolution: Own the end-to-end workflow for products stuck in the "not live" or "suppressed" state.Visibility & Touchpoints: Create dedicated intervention touchpoints and frameworks to give restricted styles the visibility they need internally to get resolved.Root Cause Analysis (RCA): Deep dive into recurring catalog issues and implement scalable fixes to prevent future backlogs.

3. Stakeholder Collaboration & Cross-Functional SynergyBrand & Category Alignment: Partner closely with Brand Managers and Category teams to understand supply timelines and commercial priorities.Ops & Tech Interfacing: Work alongside Content, Studio, and Catalog Operations teams to streamline the correction loop for flagged products.Feedback Loops: Provide actionable feedback to external brand partners on how to improve their inbound catalog data quality.

4. Data Tracking & ReportingPerformance Dashboards: Build and maintain visibility trackers for "Blocked vs. Live" inventory metrics.TAT Management: Measure and continuously improve the Turnaround Time (TAT) required to move a product from "Failed QC" to "Live on Platform."

Required Qualification & ExperienceEducational BackgroundBachelor’s/Master’s degree in Business Administration, Fashion Management, Operations, or a related technical field.Experience3–5 years of experience in E-commerce Catalog Operations, Platform Quality, Category Operations, or Brand Management (experience in Fashion/Lifestyle e-commerce is highly preferred).Proven track record of managing large-scale catalogs and dealing with complex platform parameters.Technical & Soft SkillsAnalytical Powerhouse: Strong proficiency in Excel, SQL, or data visualization tools (like PowerBI/Tableau) to track catalog health metrics.Process-Oriented: A keen eye for detail with a knack for designing seamless operational workflows.Problem Solver: Ability to look at a rejected product and immediately identify the technical or visual fix required.Communication: Exceptional stakeholder management skills to navigate between internal tech/ops teams and external brand partners