Associate Debt Manager-Recoveries-Consumer Loan & Cross Sell
IDFC FIRST Bank · Bengaluru
- Experience3–4 yrs
- SalaryNot disclosed
- Work modeonsite
- Levelmid
- Posted30 Sept 2026
About IDFC FIRST Bank
IDFC FIRST Bank is hiring in Bengaluru in financial services. This role looks for around 3+ years of experience.
Skills
- debt recovery
- loan delinquency
- collection agencies
- collection process
- legal guidelines
- MIS reports
The role
A collections manager at a consumer lending bank plans debt recovery, tracks loan delinquency, and coordinates collection agencies while applying collection process and legal guidelines. The role maintains MIS reports and delinquent account history.
Full job description
Job Requirements
Job Requirements
Job Title –Collection Manager-Consumer Loans and Cross Sell
Function – Collections
Job Purpose:
The role bearer has the responsibility to plan, organize, direct and oversee the activities of the collections department. It also includes managing the agencies associated with the company in their assigned territory. The role bearer is responsible for the efficiency and optimization of retrieving EMI from the customers and ensuring adherence to all the guidelines laid out by the bank contributing to the larger organizational objectives of the bank.
Roles & Responsibilities:
Responsible for managing and undertaking collections process for debts that have been assignedRegularly track the portfolio for specific buckets for the assigned areaTrack and control the delinquency of the area, Bucket-wise & DPD wise and focus on non-startersResponsible to allocate and achieve targets from agencies/in house teamRegularly follow up with the default customersEnsuring adherence to collection process and legal guidelinesTracing out absconded default customers and initiate recovery processRecommend for legal actions for non-recoverable cases and following up with the legal team for the closure of the casesMaintain data for administrative work related to collection such as updating delinquent account history, providing and maintaining MIS report, reviewing of collection feedback on daily, weekly & monthly basis
Educational Qualifications:
Graduate – Any
Post Graduate – Any
Experience: Minimum of 03 Years of relevant experience in Collections