Associate Center Manager
cult fit · Bengaluru
- Experience2–3 yrs
- SalaryDisclosed
- Work modeonsite
- Posted25 Sept 2026
About cult fit
cult fit is hiring in Bengaluru in healthcare. This role looks for around 2+ years of experience.
Skills
- membership sales
- sales conversion
- facility operations
- facility audits
- inventory management
- customer service
- English
The role
A centre manager at a fitness services company drives membership sales and manages facility operations while delivering member experience through sales conversion, facility audits, and customer service. The role also applies inventory management and community building.
Full job description
About the Role
The Centre Manager is the face of a Cultfit centre and is responsible for delivering a seamless member experience, driving sales performance, and ensuring operational excellence. This role requires strong ownership, customer centricity, and a passion for creating an energetic, service-driven fitness environment.
Key Responsibilities
1. Sales & Business Growth
Own monthly targets for memberships, renewals, and upsells.
Drive walk-in/trial conversions through effective consultations.
Manage the entire membership conversion process with clean, consistent, and timely documentation via the portal.
2. Centre Operations Management
Ensure smooth daily operations using the prescribed checklist tools.
Oversee class schedules, trainer punctuality, and session readiness.
Conduct daily facility audits to maintain cleanliness, safety, and brand standards.
Manage inventory of essentials (first-aid, water, etc.) and ensure timely restocking.
Address operational gaps related to attendance, bookings, equipment, or facility.
3. Member Experience & Engagement
Build strong rapport with members to create a welcoming, community-driven environment.
Resolve escalations and ensure a smooth before/during/after-class experience.
Capture and document feedback from members and trainers for continuous improvement.
Uphold Cultfits service quality and act as the primary representative of the centre.
What Success Looks Like
Meeting/exceeding sales and conversion targets.
A consistently smooth, compliant, and high-performing centre.
High member satisfaction, retention, and NPS.
Strong centre ambience, audit scores, and operational excellence.
Qualifications & Skills
Bachelors/Diploma degree.
2–5 years of experience in sales, operations, hospitality, retail, or service roles.
Strong communication and customer-handling skills.
High ownership and problem-solving ability.
Good to have: Passion for fitness, wellbeing, and community building.
Candidate Persona and Mandatory Criteria
Minimum 2 years of customer facing sales experience
Graduation or Diploma must be completed
Candidates currently pursuing Graduation/Diploma cannot be considered, including those pursuing through distance learning
Good communication skills in English
Age criteria: 23 - 35 years
Bike is mandatory
Must be comfortable with sales/target oriented responsibilities
Must be comfortable working on Saturdays and Sundays
Must be comfortable with both straight and split shifts
Shift Timings
On most days, candidates will be assigned a straight shift:
Morning: 5:30 AM - 2:30 PM
Evening: 1:30 PM - 10:30 PM
Based on business requirements, candidates may be assigned a split shift:
Morning: 5:30 AM - 9:30 AM
Evening: 5:00 PM - 10:00 PM
Compensation & Benefits - PAN India
CTC: 3.45 LPA
Uncapped performance-based incentives, typically in the range of 15k-30k or more, depending on performance
Health Insurance
Cult Membership