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Assistant Vice President, Regional Sales Manager, Consumer Banking Group at DBS Bank — Bengaluru

Experience10–11 yrs
SalaryNot disclosed
Work modeonsite
Posted1 Oct 2026

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About DBS Bank

DBS Bank is hiring in Bengaluru in financial services. This role looks for around 10+ years of experience.

Skills

consumer banking
mortgage lending
loan against property business
data analysis
performance management
regulatory compliance

The role

A banking operations manager at a consumer banking institution leads service managers, builds loan against property business, and applies data analysis to improve customer journeys and regulatory compliance. The role also uses performance management and mortgage lending.

Full job description

Business Function

As the leading bank in Asia, DBS Consumer Banking Group is in a unique position to help our customers realise their dreams and ambitions. As a market leader in the consumer banking business, DBS has a full spectrum of products and services, including deposits, investments, insurance, mortgages, credit cards and personal loans, to help our customers realise their dreams and aspirations at every life stage. Our financial solutions are not only the best in the business - they were made just right for you.

Responsibilities

Lead and manage a team of Service Managers to deliver exceptional customer service and drive operational excellence within the Consumer Banking GroupDevelop and implement strategies to enhance customer experience, improve process efficiency, and drive continuous improvementOversee the day-to-day operations of the team, including task allocation, performance management, and team developmentCollaborate with cross-functional teams to identify and address customer pain points, and implement solutions to enhance the overall customer journeyAnalyze data and metrics to identify trends, opportunities, and areas for improvement, and make data-driven decisions to optimize team performanceEnsure compliance with all relevant policies, procedures, and regulatory requirementsDevelop and mentor team members, fostering a culture of continuous learning and growthBuild and maintain strong relationships with key stakeholders, including internal and external partnersPossess experience in the Mumbai mortgage business, with a proven track record of building a loan against property business from scratchDemonstrate excellent team handling skills and the ability to lead and motivate a team to achieve business goals

Requirements

10 years of experience in the banking or financial services industry, with a focus on consumer banking or mortgage lendingProven track record of leading and managing a team of Service Managers or similar rolesStrong problem-solving and decision-making skills, with the ability to think strategically and drive operational excellenceExcellent communication and interpersonal skills, with the ability to effectively collaborate with cross-functional teamsProficient in data analysis and performance management, with the ability to use data to drive informed decisionsDemonstrated experience in building and growing a loan against property business from scratchAbility to thrive in a fast-paced, dynamic environment and adapt to changing business needsStrong customer-centric mindset and a commitment to delivering exceptional customer service

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We offer a competitive salary and benefits package and the professional advantages of a dynamic environment that supports your development and recognises your achievements..

Location:

Bangalore

Job:

Product Sales

Schedule:

Regular

Employee Status:

Full time