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Assistant Manager at SBI Card — Bengaluru

Experience6–11 yrs
SalaryNot disclosed
Work modeonsite
Posted25 Sept 2026

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About SBI Card

SBI Card is hiring in Bengaluru in financial services. This role looks for around 6+ years of experience.

Skills

recovery operations
settlement waiver management
customer complaint management
audit compliance
DRA certification

The role

A banking operations associate at a financial services company monitors recovery performance, settlement waivers, customer complaints, and audit observations while maintaining DRA certification. The role also tracks rupee collections and normalization rates.

Full job description

Resolution Rate. Normalization / Roll back Rate. Settlement waiver rate. Absolute Recovery. Rupee collected. NFTE CAPE. DRA certification of NFTEs. Absolute Customer Complaints. Absolute audit observations.

. Qualification . Post-Graduate / Graduate in any discipline. .