Assistant Manager - Regional Enterprise business
HSBC · Bengaluru
- Experience5–10 yrs
- SalaryNot disclosed
- RoleLogistics & Warehouse
- Work modeonsite
- Posted13 Oct 2026
About HSBC
HSBC is hiring in Bengaluru in financial services. This role looks for around 5+ years of experience.
Skills
- Warehouse and transport operations
- Microsoft Excel
- SAP
The role
Regional enterprise operations specialist for a company serving financial services customers. Manages B2B order fulfilment, stock availability and customer issues across regional distribution centres, applying warehouse and transport operations, SAP and Microsoft Excel. Coordinates with planning, manufacturing and transportation teams to improve OTIF and retain enterprise customers.
Full job description
Role Summary
Regional Enterprise lead (Asst Manager) is responsible for managing end-to-end B2B operations including order processing and fulfilment, stock availability and customer services.
Roles And Responsibility
Monitor end-to-end Enterprise orders fulfilment to ensure accuracy and timely completeness.Responsible for maintaining the MSL(minimum stock level) at respective regional DCs in coordination with planning team.Ensure product range availability in regional DC’s.Responsible for driving the OTIF and drive for improvement.Timely resolution of customer complaints and discrepancies.Coordinate with Warehouse/Transportation/Planning team to resolve customer/sales queries.Co-ordinate with manufacturing units to prioritize the production as per business requirementExperience in processing orders for variety of products in a timely and accurate mannerBridge the gap between company and Enterprise customers (DP) by focusing on building loyalty and resolving issues. Improve customer engagement and retention strategies.
Requirements
Minimum 5 -10 Yrs of Relevant ExperienceExcellent knowledge of warehouse and transport operationsGood knowledge of MS excels and SAP systemStrong verbal communication skillsProblem solving mindset