ADMINISTRATIVE ASSISTANT III

Lumen is the trusted network for the AI‑powered world, connecting people, data, and applications through our expansive fiber network and connected ecosystem. We enable secure, high‑performance connectivity across cloud, edge, and AI workloads for enterprises, governments, and communities.

At Lumen, you’ll work on infrastructure customers rely on today and build for what’s next, where performance, security, and resilience matter.

This is a high accountability environment where bold ideas drive real innovation for our customers, partners, and industry. The work is challenging, expectations are clear, and trust is built into how we operate. If you’re ready to take ownership, deliver meaningful impact, and help shape the future of AI‑ready connectivity, join us today.

The Role

This position will report to a Vice President in the business. And will require accurately and efficiently conducting normal administrative tasks such as processing expense reports, invoice processing, supply orders, meal arrangements, office files, etc. and uses general office equipment. This position will require extensive knowledge of department, business unit and company practices, policies, programs and product lines as well has a high degree of confidentiality at all times.

The Main Responsibilities

Assembles and analyzes information, prepares reports, manuals, agendas, correspondences and memoranda. Drives priorities and critical items through task lists and managers short-term and long-term schedules Coordinates activities across departments. May prepare agenda, presentations and correspondence for leadership meetings and other activities as needed Ensures cross training of other administrative staff for back up support Organizes and maintains calendars- arranging, coordinating and prioritizing scheduling and logistics Accurately and professionally handles multiple simultaneous high priority tasks Accurately and efficiently conducts normal administrative tasks such as processing expense reports, invoice processing, supply orders, meal arrangements, office files, etc. and uses general office equipment Provides professional visitor greeting, telephone and email coverage – accurate message taking, redirecting calls and emails with warm hand offs where appropriate, and resolving routine and non-routine inquiries Other duties as required

What We Look For In a Candidate

2+ years administrative experience Associates degree or equivalent in education and experience, Bachelor’s degree preferred. Understanding of general business concepts Excellent organizational skills with focus on accuracy and attention to detail. Proficient in Microsoft office products – Outlook, Word, Excel, PowerPoint. Ability to multi-task and prioritize a diversified workload, meeting established deadlines with minimal supervision in a demanding, fast-paced environment. Resourceful and able to maintain composure in high pressure situations. Experience with other electronic and web-based systems (SAP and Concur) to process invoices, travel arrangements, etc Ability to anticipate needs and proactively prepare for foreseeable events and issues Good judgement, tact and initiative to make effective decisions Maintain a strong sense of urgency; be proactive and have a positive attitude

Requisition #: 343398

Life at Lumen

Life at Lumen is human and connected, even in a fast moving, AI‑focused organization. We set clear expectations and trust people to meet them. With real support and shared accountability, teams collaborate better, move faster, and deliver meaningful outcomes.

Our Lumen 8 behaviors guide how we interact, make decisions, and work together, shaping a culture built to perform and win.

To learn more about Life at Lumen and how we live the Lumen 8, please visit:

https://jobs.lumen.com/global/en/life-at-lumen

Background Screening

If you are selected for a position, there will be a background screen, which may include checks for criminal records and/or motor vehicle reports and/or drug screening, depending on the position requirements. For more information on these checks, please refer to the Post Offer section of our FAQ page. Job-related concerns identified during the background screening may disqualify you from the new position or your current role. Background results will be evaluated on a case-by-case basis.

Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

Equal Employment Opportunities

We are committed to providing equal employment opportunities to all persons regardless of race, color, ancestry, citizenship, national origin, religion, veteran status, disability, genetic characteristic or information, age, gender, sexual orientation, gender identity, gender expression, marital status, family status, pregnancy, or other legally protected status (collectively, “protected statuses”). We do not tolerate unlawful discrimination in any employment decisions, including recruiting, hiring, compensation, promotion, benefits, discipline, termination, job assignments or training.

Privacy Notice

Lumen is committed to protecting the privacy and security of personal information collected during the recruitment and hiring process. Our Applicant Privacy Notice explains how we collect, use, disclose, and protect applicant information, as well as how individuals may request access to or deletion of their personal data.

To review Lumen’s Global Employment Applicant and Talent Community Privacy Notice, please visit:

https://jobs.lumen.com/global/en/privacy-notice

Disclaimer

The job responsibilities described above indicate the general nature and level of work performed by employees within this classification. It is not intended to include a comprehensive inventory of all duties and responsibilities for this job. Job duties and responsibilities are subject to change based on evolving business needs and conditions.

In any materials you submit, you may redact or remove age-identifying information such as age, date of birth, or dates of school attendance or graduation. You will not be penalized for redacting or removing this information.

Please be advised that Lumen does not require any form of payment from job applicants during the recruitment process. All legitimate job openings will be posted on our official website or communicated through official company email addresses. If you encounter any job offers that request payment in exchange for employment at Lumen, they are not for employment with us, but may relate to another company with a similar name.

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