GSA - F&B(IBH)

Company Description

"Why work for Accor?

We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.

By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/

Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS"

Job Description

Perform opening/closing side duties as assigned and set all tables according to standards and proceduresDeliver F&B services in accordance to departmental standards and proceduresCheck on table setting, cleanliness and side station preparation as per work station assigned prior to the start of operationGreet all patrons warmly upon arrival at the door and escort them to the tableEnsure that all food & beverage are served according to service standardApply necessary precautions with regards to the hotel food safety and hygiene standards (HACCP)Pick up and serve food and beverage orders. Ensure that food and beverage are served promptly to the guests once they are ready, such that they arrive at the patrons’ table at the correct temperatureTry to remember individual patron’s names and their preferences to extend a personalized serviceUp-sell and promote food and beverage offers at every available opportunity in order to maximize sales revenue. Cross sell other dining venue when outlet is fullThank all patrons for patronizing the outlet upon their departureClear and tidy up tables after the departure of the patrons as quickly as possible to the stewarding areaCollect food and beverage supply requisition, ensure that the stock collected is as per requisitionReport any complaints, incidents or other irregularities to management

Assist other Food & Beverage outlets with their operations during peak times or when Required.

Maintain complete knowledge of all F&B services, contents & preparation methods, outlets and hotel services/featuresBe well versed in hotel fire & life safety/emergency proceduresAttend all briefings, meetings and trainings as assigned by managementReport for duty on time wearing clean and complete uniform at all timesMaintain a high standard of personal appearance and hygiene at all timesPerform other reasonable duties assigned by the Management of the Hotel

Qualifications

Service-focused personality is essentialMinimum 1 year work experience in hotel operations, preferably with a relevant degree or diploma in Hospitality or Tourism Management

Additional Information

Our Commitment To Diversity & Inclusion

We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.