Marketplace Operations Analyst
Target · Bengaluru East
- Experience4–5 yrs
- SalaryNot disclosed
- Work modeonsite
- Levelmid
- Posted10 Sept 2026
About Target
Target is hiring in Bengaluru East in ecommerce retail. This role looks for around 4+ years of experience.
Skills
- B2B partner support
- Microsoft Excel
- Domo
- Microsoft PowerPoint
- Data analysis
The role
A marketplace operations analyst at an e-commerce retail company manages B2B partner support, order pipeline resolution, and payment disputes, using Domo and Microsoft Excel to analyze partner performance and returns. The role also drives partner experience enhancement projects and communicates operational insights.
Full job description
Job Posting Title
Marketplace Operations Analyst
Job Description Summary
Join Target’s Digital team, as a Marketplace Operations Analyst. In this role, you will lead timely, accurate and professional operational support to internal and external partners. This individual owns day-to-day support capabilities for business-to-business (B2B) partners that together elevate Target’s digital business.
Hiring Requirements
Marketplace Operations AnalystBusiness Process & Operations
Additional Information
ABOUT THIS OPPORTUNITY
Join Target’s Digital team, as a Marketplace Operations Analyst. In this role, you will lead timely, accurate and professional operational support to internal and external partners. This individual will provide day-to-day support capabilities for business-to-business (B2B) partners that together elevate Target’s digital business.
Primary Responsibilities
Partner service and support
Mange partner service and support for incoming requests via multiple communication methods: examples may include email/case management, calls, and online chatRespond to and resolve partner questions and issues through incident recognition, research and isolation, resolution, escalation and follow up.Monitor order pipeline and collaborate with external and internal partners to resolve issues pertinent to aged ordersManage and process returns and payment disputes from external partnersMonitor partner metrics/KPIs (key performance indicators) and work collaboratively with partners not meeting expectations to improve performanceDrive small to medium partner experience enhancement projectsProvide periodic reports of partner performance and returns dispute analysis and insights
Requirements
Graduate within a field of Business StudiesAt least 4 years’ experience in onboarding, service or support roles in digital, business-to-business (B2B), or other customer/client facing industryStrong collaboration skills, with a demonstrated ability to partner with stakeholders at all levels of the organizationKeen attention to detailStrong problem solving and logical reasoning abilitiesProficient in MS Excel and MS PowerPointAbility to analyze data using MS Excel and DomoStrong interpersonal, verbal, presentation and written communication skillsAble to manage multiple priorities, and work with speed and accuracy