Executive-Guest Relations
Brigade Group · Bengaluru East
- Experience0–1 yrs
- SalaryNot disclosed
- Work modeonsite
- Levelfresher
- Posted17 Sept 2026
About Brigade Group
Brigade Group is hiring in Bengaluru East in real estate construction. This role looks for around 0+ years of experience.
Skills
- Guest relations
- Customer service
- Front office operations
- Microsoft Excel
- Microsoft Word
- Microsoft PowerPoint
- Event management
The role
A guest relations executive at a real estate company manages upscale guest engagement, customer feedback, and front-desk service while using Microsoft Excel and Microsoft PowerPoint. Guest relations, customer service, and front office operations support courteous visitor interactions, complaint handling, and event coordination.
Full job description
Ensuring and providing flawless, upscale, professional, and high-class customer service experiences
Analysing customer feedback and providing strategic direction to continuously improve overall rating
Responding to customer needs and anticipating their unstated ones.
Core Responsibilities
Guest management & guest engagement activities
Build good relationships and rapport with guests to make them feel comfortable and address any complaints they might have in a very courteous manner.
Receive guests by greeting them warmly, and attending to their inquiries and also answer inquirers over the phone.
Organize events and activities approved by the head office
Maintain orderliness at the front desk by arranging documents accordingly and keeping the front desk area clean all the times.
Report maintenance issues and malfunctioning appliances to the manager for quick repair.
Who are we looking for?
Excellent communication skills
Strong listening skills
Superior organizational skills
Strong time management skills
Adequate capability in Excel, word and PPT
Preferred Candidate
Candidate should have experience in GRE/Reception/Front office.
Strong communication and presentation skills are essential, along with the ability to interact professionally with customers and visitors.
Candidate must be comfortable with the work location, and weekend working will be mandatory.