Engineering Manager

For over 20 years, Smartsheet has empowered teams to manage work seamlessly and scale solutions smarter. Now, in our most ambitious chapter yet, we are uniting human teams with AI agents. By orchestrating the work agents do best, automating manual tasks and uncovering insights at scale, we create the space for people to focus on what truly matters: judgment, creativity, and big thinking. That is magic at work, and it’s what we show up for every day.

Smartsheet is a tech company with a human story to tell. We're here to empower teams to manage projects, automate workflows, and rapidly build new secure solutions, using simple no-code tools. We're revolutionaries – so for us changing the way the world works is all in a day's work.

The Forms team builds one of the most widely used features in the Smartsheet ecosystem — the experiences that let our customers easily manage and collect intake from their own customers and internal teams. We're a vibrant team with engineers at every level — from early-career to senior — and we're responsible for making it simple and reliable for anyone to gather structured information at scale. We're deepening our investment in operational excellence and exploring how AI can make intake smarter, and we're looking for an Engineering Manager to help lead the team through this next chapter.

You will lead and grow a team of engineers spanning all experience levels, coaching them to deliver high-quality, highly available backend systems on time and with lasting technical health. You'll bring strong technical judgment in backend development, architecture, and design to guide the team's decisions, own the roadmap creation and execution for the Forms team, partner closely with Product and cross-functional stakeholders, and help raise the bar on operational excellence for a feature that's critical to the Smartsheet experience.

You Will

Lead, coach, and grow a team of engineers across all experience levels, building a culture of technical excellence, ownership, and continuous improvementOwn roadmap creation and prioritization for the Forms team in partnership with Product and Design, translating customer and business needs into a clear, sequenced planDrive successful, predictable delivery of projects — from scoping through launch — balancing quality, speed, and technical debtProvide hands-on technical guidance on backend architecture and design, helping the team make sound long-term decisions for a high-scale, highly used systemChampion operational excellence, raising the bar on system reliability, availability, and performance, and leading the team's response to incidents and post-incident learningBuild and evolve team structure, process, and ways of working (e.g., planning cadence, on-call, sprint/Scrumban process) to match team growth and delivery needsPartner with engineering and product leadership to explore and shape opportunities to bring AI-powered capabilities to the forms and intake experienceInterview, hire, and onboard engineers to build a high-performing, diverse teamCoach, mentor, and develop direct reports, providing career growth planning, regular feedback, and performance managementCreate an inclusive team culture that recognizes individual strengths and supports engagement and development for engineers at every levelPartner cross-functionally with Product, Design, and other engineering teams to ensure Forms work is well-integrated with the broader platformCommunicate roadmap, delivery status, risks, and tradeoffs clearly to engineering and business leadershipOther duties as assigned

You Have

Strong technical background in backend development, architecture, and system design; hands-on expertise in Java preferred2-3+ years of experience managing medium-sized engineering teams, with a proven track record of coaching and mentoring engineers across experience levels, from early-career to seniorA proven track record of successful project delivery, roadmap creation, and team/process buildingStrong experience driving operational excellence — bringing systems up to high standards of reliability, availability, and performanceDemonstrated ability to succeed in a fast-paced, dynamic, growth-oriented environment, with the ability to adapt and shift priorities to meet evolving needsStrong communication skills, with the ability to translate technical work into business impact for stakeholders at all levelsBonus: experience building and leading AI-powered product features

Get To Know Us

At Smartsheet, your ideas are heard, your potential is supported, and your contributions have real impact. You’ll have the freedom to explore, push boundaries, and grow beyond your role. We welcome diverse perspectives and nontraditional paths—because we know that impact comes from individuals who care deeply and challenge thoughtfully. When you’re doing work that stretches you, excites you, and connects you to something bigger, that’s magic at work. Let’s build what’s next, together.

Equal Opportunity Employer

Smartsheet is an Equal Opportunity (EEO) employer committed to fostering an inclusive environment with the best employees. It is our policy to provide equal employment opportunities to all qualified applicants in accordance with applicable laws in the US, UK, Australia, Germany, Costa Rica, Japan, Bulgaria, India, and Singapore. All qualified applicants will receive consideration without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information.

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