Sr. Manager, IT – Technical Platforms

Job Description

Senior Manager, IT – Technical Platforms (Signavio)

Job Summary

We are seeking a Senior Manager, IT – Technical Platforms (Signavio) to lead program management and delivery for the Signavio initiative as part of the ERP Technical Platforms Leadership team, reporting to the Director of ERP Technical Platforms. This role combines platform leadership, disciplined delivery execution, and strong partner management to ensure the Signavio environment is set up securely, integrated effectively, and delivered consistently across all involved third parties. A critical focus of this role is the data extraction and transformation required for Signavio—this is the main gap today and is essential to enabling reliable, accurate, and timely data flows into Signavio to support intended outcomes. The role will have a Manager reporting to them and will partner closely with the Signavio COE.

Key Responsibilities

Leadership, Program Management, and Delivery

Serve as a member of the ERP Technical Platforms Leadership team, reporting to the Director of ERP Technical Platforms

Lead end-to-end program management and delivery for the Signavio initiative, including planning, execution, dependency management, and delivery governance

Manage and develop a Manager who will report into this role, ensuring clarity of responsibilities, execution quality, and delivery outcomes

Communicate program status, risks, dependencies, and remediation plans clearly to leadership and key stakeholders

Third-Party Partner Management and Delivery Consistency

Manage and coordinate the different 3rd parties accountable for delivery of the Signavio initiative

Ensure consistency across third-party implementation partners, including clear accountability, delivery expectations, and performance management

Drive delivery governance with external partners and internal stakeholders, including escalations and issue resolution

Signavio Platform and Technical Accountabilities

Buys and manages the SAP licenses

Sets up the tenant, log-ins and access

Connects the systems and keeps the data flowing

Does the technical setup and keeps it secure

Manages 3rd party implementation partners ensuring consistency

Data Extraction and Transformation (Critical Focus Area)

Lead and drive the data extraction and transformation work required for Signavio as a top delivery priority

Establish clear accountability and delivery coordination across internal stakeholders and third parties to close the current gap in data extraction and transformation

Ensure data flows are implemented and sustained to support ongoing delivery needs (including reliability, timeliness, and operational continuity)

COE Partnership and Cross-Functional Collaboration

Partner with the Signavio COE to align platform delivery, operating expectations, and ongoing execution needs

Partner across infrastructure, security, application, architecture, and project teams to support enterprise priorities and enable successful delivery

Qualifications

Bachelor’s degree in Information Technology, Computer Science, Engineering, or a related field

10+ years of experience in technical and leadership roles supporting enterprise platforms

Experience leading outsourced or external partners and driving accountability in delivery and support models

Strong delivery leadership and program management experience, including cross-functional coordination and governance discipline

Ability to communicate strategic priorities, operational risks, major dependencies, and project status clearly to leadership and key stakeholders

Success in This Role

The Signavio initiative is delivered with strong program discipline, clear governance, and consistent execution across all third parties

Third-party implementation partners operate with clear accountability, predictable delivery, and consistent standards

The Signavio environment is set up effectively (tenant, log-ins and access) and operated securely

Systems are connected and data flows are established and maintained to support Signavio needs

The data extraction and transformation gap is addressed through sustained delivery ownership, coordination, and measurable progress

Stakeholders and leadership have clear visibility into delivery progress, risks, dependencies, and timelines through regular, disciplined program reporting

Location(s)

Bengaluru - Brookfield GCC

Kraft Heinz is an Equal Opportunity Employer – Underrepresented Ethnic Minority Groups/Women/Veterans/Individuals with Disabilities/Sexual Orientation/Gender Identity and other protected classes.