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Customer Care Executive at IIFL Finance — Bārān

Experience0–1 yrs
SalaryDisclosed
RoleRelationship Manager
Work modeonsite
Posted14 Oct 2026

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About IIFL Finance

IIFL Finance is hiring in Bārān in financial services. This role looks for around 0+ years of experience.

Skills

Banking Financial Services sales
Gold Loans

The role

Acquires customers for a gold loan financing company. Builds gold loan business through field marketing, customer engagement, cross-selling, portfolio quality tracking, and interest collection. Applies banking and financial services sales experience.

Full job description

About IIFL Finance

IIFL Finance is one of the most preferred Gold Loan financing company inIndia

Having presence in 25 states and a network of 2700+ branches on a PANIndia level, our mission is to cater to the needs of all those who are lookingfor an easy swift, and low-cost financing option

Our customers can avail gold loansthrough submitting an online application or visiting any of our branches intheir vicinity

We also have an option where the customers can avail gold loansat their doorstep so that they are not deprived of financing options to fulfilltheir needs

Our core values serve as a moral compass in all our activities

Fairness, Integrity, andTransparency - FIT is the driving force behind all that we do at IIFL

Weonly work with people who fit into our professional ethos

We are resolute inthe observance of these values and will let go of any growth opportunities thatdeem unfit

Job Title Customer Care Executive (Gold Loans)

Job Description -

Responsible toacquire New Customers for generating Gold Loan business and for other cross sell products

Participate in field- marketing activities toimprove the brand visibility of IIFL Finance Limited branch in the catchment areas and generate leads of prospective customers

Drive ensure continuous customer engagement through various channels

Maintaining quality portfolio by trackingcontrolling ROI

Provide after salesservice to existing customers and obtain references from them to increase thecustomer base

Strong follow up on interest collectionsto keep NPAs (non-performing assets) under control

Desired Candidate Profile (CCE) -

Candidateswith 6 months of sales experience in Banking Financial Services can applyfor the role

Fresherswith flair in Sales can also apply

In summary,the role focuses heavily on sales - acquiring new customers, engaging withexisting ones, ensuring portfolio quality, and collecting payments to minimizedefaults

Brand building through field marketing is also a key component

CTC Upto 2

37 Lacs ( for Non Metro) / 2

8Lacs ( for Metro )

Incentives extra - Best in the industry

Disclaimer: This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.