BM-Kurnool - Bellary Road
Aditya Birla Capital · Andhra Pradesh
- Experience5–10 yrs
- SalaryNot disclosed
- Work modeunknown
- Levelsenior
- Posted25 Sept 2026
About Aditya Birla Capital
Aditya Birla Capital is hiring in Andhra Pradesh in financial services. This role looks for around 5+ years of experience.
Skills
- Sales and Business Development
- Team Leadership
- Gold Loan Operations
- Branch Management
- Customer Relationship Management
- Risk And Compliance Management
- Communication
- Problem Solving
- KYC
The role
A branch manager at a gold lending company drives Gold Loan Operations, Branch Management, and Risk And Compliance Management while acquiring customers and overseeing branch performance. Customer Relationship Management and Team Leadership support portfolio quality, collections, regulatory adherence, and service delivery.
Full job description
Key Responsibilities
Drive branch business by achieving gold loan disbursement and revenue targets.Acquire new customers and maintain relationships with existing customers.Manage overall branch operations, including loan processing, disbursement, renewals, and closures.Ensure accurate gold appraisal and valuation as per company policies.Monitor portfolio quality, collections, overdue accounts, and NPAs.Ensure compliance with RBI guidelines, internal policies, audit, and KYC requirements.Lead, train, and monitor branch staff to improve productivity and service quality.Handle customer grievances and deliver excellent customer service.Maintain branch security, vault management, and operational controls.
Required Skills
Sales and business developmentTeam leadershipGold loan operations and branch managementCustomer relationship managementRisk and compliance managementCommunication and problem-solving skills
Eligibility
Graduate in any discipline (MBA preferred).Typically 5–10 years of experience in Gold Loans,