Team Lead - Business Development

Petpooja · Ahmedabad

  • Experience3–4 yrs
  • SalaryDisclosed
  • Work modeonsite
  • Posted3 Oct 2026
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About Petpooja

Petpooja is hiring in Ahmedabad in hospitality travel. This role looks for around 3+ years of experience.

Skills

  • Upselling
  • Cross-selling
  • CRM
  • Lead management
  • Objection handling
  • Hindi
  • English

The role

A team lead for inside sales at a hospitality technology company. Leads inside sales executives to upsell and cross-sell products to existing merchants, monitor sales pipelines, and coach teams on objection handling. Uses CRM and lead management to improve conversions and revenue.

Full job description

About the Role:We are looking for a result-oriented Team Lead – Upselling & Inside Sales to manage a team, drive revenue from existing merchants, and ensure achievement of daily, weekly, and monthly sales targets.Key ResponsibilitiesLead, manage, and motivate a team of Inside Sales / Upselling executives.Set and monitor daily, weekly, and monthly team targets.Drive upselling and cross-selling of Petpooja products and add-ons to existing merchants.Monitor team performance, including calls, demos, follow-ups, conversions, and revenue.Conduct call audits and provide regular coaching and feedback to team members.Support the team in handling objections, complex customer conversations, and closing opportunities.Ensure proper lead management, follow-ups, and accurate CRM updates.Monitor sales pipeline and identify gaps to improve conversion and revenue.Prepare and share daily/weekly/monthly MIS and performance reports.Ensure the team has strong knowledge of products, pricing, features, and sales processes.Share merchant feedback and sales insights with relevant teams.Conduct regular performance reviews and take corrective actions when required.Required Skills & Qualifications3+ years of experience in Inside Sales, Telesales, Upselling, Cross-selling, or related sales roles.Prior experience in team handling or sales team leadership.Strong communication skills in Hindi and English.Strong leadership, coaching, and people-management skills.Good understanding of sales targets, CRM, lead management, objection handling, and closures.Target-oriented with a strong focus on revenue and team performance. What We’re Looking For

A hands-on sales leader who can effectively manage and coach the team, improve sales performance, and drive consistent achievement of revenue targets.