Customer Relationship Manager
Mahindra Finance · Ahmedabad
- Experience0–1 yrs
- SalaryDisclosed
- Work modeonsite
- Levelfresher
- Posted12 Sept 2026
About Mahindra Finance
Mahindra Finance is hiring in Ahmedabad in financial services. This role looks for around 0+ years of experience.
Skills
- cross-selling
- investment products
- customer satisfaction
- customer relationships
- wallet share
- customer complaints
The role
A customer relationship manager at a financial services company builds customer retention through cross-selling, investment products, and customer satisfaction, while managing customer complaints and product penetration. The role also develops customer relationships and wallet share.
Full job description
Manage customer relationships through effective communication, ensuring high levels of satisfaction and retention.
Identify cross-selling opportunities for banking products such as fixed deposits, mutual funds sales, general insurance sales, investment products, etc.
Develop and maintain strong relationships with existing customers to increase wallet share and product penetration.
Collaborate with internal teams to resolve customer complaints and improve overall service quality.