Assistant Manager - Agency Management

SBI Card · Ahmedabad

  • Experience2–5 yrs
  • SalaryNot disclosed
  • Work modeonsite
  • Posted25 Sept 2026
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About SBI Card

SBI Card is hiring in Ahmedabad in financial services. This role looks for around 2+ years of experience.

Skills

  • Resolution Rate
  • Normalization / Roll back Rate
  • Settlement waiver rate
  • Absolute Recovery
  • Rupee collected
  • NFTE CAPE
  • DRA certification
  • Absolute Customer Complaints
  • Absolute audit observations

The role

A collections manager at a financial services company oversees recovery operations, tracking Resolution Rate and Absolute Recovery while improving settlement outcomes and customer complaints. The role applies audit observations and DRA certification.

Full job description

A collections manager at a financial services company oversees recovery operations, tracking Resolution Rate and Absolute Recovery while improving settlement outcomes and customer complaints. The role applies audit observations and DRA certification.