Rooms Controller - Fairmont Agra
Accor · Agra
- Experience3–5 yrs
- SalaryNot disclosed
- Work modeonsite
- Levelmid
- Posted19 Sept 2026
About Accor
Accor is hiring in Agra in hospitality travel. This role looks for around 3+ years of experience.
Skills
- room inventory management
- occupancy forecasting
- yield management
- property management systems
- revenue management principles
- pricing strategies
- health, safety, and security protocols
The role
A rooms operations manager at a luxury hotel oversees room inventory management, occupancy forecasting, and yield management while coordinating housekeeping and maintenance operations. The role applies property management systems and revenue management principles to maintain guest-ready rooms and improve hotel performance.
Full job description
Company Description
"Why work for Accor?
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.
By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/
Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS"
Job Description
Oversee daily room inventory, occupancy levels, and room status management to ensure optimal operational efficiencyManage and optimise room revenue through strategic pricing, forecasting, and yield management initiativesSupervise and coordinate the housekeeping and maintenance teams, including staff scheduling, induction, and performance managementMonitor and maintain the highest standards of room cleanliness, maintenance, and guest-ready conditions across all guest roomsLiaise with the Front Office and Guest Services teams to ensure seamless communication and exceptional guest experiencesAnalyse occupancy data, revenue reports, and key performance indicators to identify trends and recommend improvementsAddress and resolve guest complaints and maintenance issues promptly and professionallyManage room maintenance requests and coordinate with engineering and housekeeping departmentsMaintain accurate records of room status, maintenance schedules, and inventory within the property management systemConduct regular quality assurance inspections and audits to ensure compliance with Fairmont standardsPrepare detailed reports on room operations, occupancy rates, and revenue performance for management reviewCollaborate with the Sales and Marketing teams to support promotional activities and special eventsEnsure compliance with health, safety, and security protocols throughout the rooms division
Qualifications
Minimum 3-5 years of experience in a Rooms Controller or similar rooms division management role within a luxury hotel environmentProven experience in room inventory management, occupancy forecasting, and yield managementDemonstrated supervisory and team leadership experience with housekeeping and maintenance personnelStrong proficiency with property management systems (PMS) and hotel management softwareExcellent knowledge of revenue management principles and pricing strategiesSolid understanding of health, safety, and security protocols within hospitality operationsExceptional communication and interpersonal skills with the ability to liaise effectively across departments
Additional Information
What Is In It For You
Come As You AreWork With PurposeGrow, Learn and EnjoyExplore Limitless Possibilities