Guest Service Associate F&B Service - Fairmont Agra

Accor · Agra

  • Experience1–2 yrs
  • SalaryNot disclosed
  • Work modeonsite
  • Leveljunior
  • Posted19 Sept 2026

About Accor

Accor is hiring in Agra in hospitality travel. This role looks for around 1+ years of experience.

Skills

  • food safety and hygiene standards
  • point-of-sale systems
  • basic computer skills

The role

An F&B service associate at a luxury hospitality company welcomes diners, manages food safety and hygiene standards, and operates point-of-sale systems while delivering attentive dining service. Guest service and menu knowledge support polished restaurant experiences.

Full job description

Company Description

"Why work for Accor?

We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.

By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/

Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS"

Job Description

Greet and welcome guests with a warm, professional demeanor upon arrival at the restaurant or dining venueSeat guests promptly and present menus while providing information about current specials and dining optionsTake accurate food and beverage orders and communicate them clearly to the kitchen and bar staffDeliver food and beverages to guests in a timely manner, ensuring proper presentation and temperature standardsProvide knowledgeable recommendations on menu items, wine pairings, and dining experiences based on guest preferencesMonitor guest satisfaction throughout the dining experience and address any concerns or special requests promptlyMaintain exceptional standards of cleanliness and organization in the dining area, including tables, chairs, and service stationsClear and reset tables efficiently between seatings while maintaining the ambiance of the dining spaceProcess guest payments accurately and professionally, including handling cash, credit cards, and digital transactionsCollaborate effectively with kitchen, bar, and housekeeping teams to ensure seamless service deliveryComply with all health, safety, and food service regulations and hotel service standardsRespond to guest inquiries and requests with courtesy and professionalism, escalating complex issues to management when necessaryContribute to a positive team environment and support colleagues during peak service periods

Qualifications

Previous experience in a luxury hotel or fine dining establishmentMinimum 1-2 years of experience in food and beverage service or guest-facing hospitality rolesProficiency in point-of-sale (POS) systems and basic computer skillsStrong knowledge of food safety and hygiene standardsExcellent communication and interpersonal skills

Additional Information

What Is In It For You

Come As You AreWork With PurposeGrow, Learn and EnjoyExplore Limitless Possibilities